Refund policy
Authenticity Guarantee
Every piece sold by Santa Fe Indian Arts is handmade by a Native American artist and sold in compliance with the Indian Arts and Crafts Act of 1990 (IACA). This federal law prohibits misrepresentation in the marketing of Native American art and crafts. All jewelry in our collection is authentically made by the credited artist (unless otherwise noted).
We are happy to provide artist information, tribal affiliation, and additional provenance details to the best of our ability upon request. Simply contact us before or after your purchase.
Returns
Because each piece in our collection is one of a kind and handmade, we handle returns on a case-by-case basis.
- Timeframe: Please contact us within 7 days of receiving your order if you would like to discuss a return.
- Condition: Items must be returned in their original, unworn condition.
- Process: Email us to initiate a return. We will provide a return shipping address and instructions.
- Refunds: Once the item is received and inspected, refunds will be issued to your original payment method within 5–7 business days.
Damaged or Incorrect Items
If your piece arrives damaged or is not what you ordered, please contact us within 48 hours of delivery with photos and we will make it right promptly.
Questions?
We're here to help. Reach out anytime to santafeindianarts@gmail.com — we want you to feel completely confident in your purchase.